zeroharm solutions specialises in the science of safety. Our core philosophy is based on applying practical, evidence-based expertise in order to protect an organisation’s clients, employees and property from harm. We achieve this in a variety of ways but central to the way we operate is our understanding of resilience. Resilience Engineering is a field that emerged when leading experts in human factors and industrial safety recognised that many of the systems within which we work are becoming increasingly complex. The traditional view of error and error management was no longer sufficient to predict risks within such complex systems and a new type of thinking was needed. As well as improving safety, Resilience Engineering can improve organisational efficiency and at zeroharm solutions, this concept is the foundation of what we do.